Projects That Moved the Needle
A curated selection of the enterprise engagements we've delivered — each one a story of transformation, security, or innovation.
Salesforce CRM Implementation
First Horizon Regional Bank
A regional bank with a prior failed CRM history needed a high-stakes Salesforce Financial Services Cloud implementation spanning 5 departments and 487 employees — with significant executive resistance and fractured stakeholder alignment.
Healthcare Claims System Migration
Regional Healthcare Payer
A healthcare payer needed to migrate from a legacy ClaimTrak Pro system to ClaimsCare with minimal existing documentation, high regulatory sensitivity, and zero tolerance for claims processing errors during cutover.
Order-to-Cash Process Optimisation
Large Manufacturing Client
A $42 million customer relationship was at risk due to chronic order fulfilment delays caused by a fragmented, undocumented order-to-cash cycle with severe interdepartmental tension across 5 functions.
GDPR Compliance Implementation
Multi-Market E-Commerce Platform
An e-commerce client operating across EU markets faced regulatory exposure of up to €20 million and needed to achieve full GDPR compliance across 12 systems handling 178 personal data elements — with complex cross-border data transfer mechanisms and ambiguous legislative requirements.
Omnichannel Transformation Recovery
Multi-Sector Enterprise Client
A $6.2 million omnichannel transformation had stalled with 23 deadlocked scope items, undefined integration requirements, and an unactivated change management plan — placing the entire programme investment at risk of write-off.
Deepwave Learning Hub
Deepwave Technologies (Internal)
Build a scalable e-learning platform that serves corporate and individual learners with personalized learning paths, real-time progress tracking, and AI-driven course recommendations.
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