Privacy Policy

Deepwave Technologies Inc.(“Deepwave”, “we”, “our”) is an IT consulting firm incorporated in Alberta, Canada. Our registered address is in Calgary, Alberta.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information we receive when you visit deepwavetech.io, contact us, or engage our services.

We may collect the following categories of information:

• Contact information — name, email address, phone number, and company name you submit via our contact form or email.
• Inquiry details — the service area, project description, or message you include when reaching out.
• Usage data — browser type, pages visited, time on site, and referring URL, collected automatically via analytics tools (see Section 5).
• Communications — records of emails or calls you exchange with us.

We do not collect payment card information directly. If payment is required for services, it is processed by a third-party payment provider under their own privacy policies.

We use the information we collect to:

• Respond to your inquiries and deliver our consulting services.
• Send you service-related communications (invoices, proposals, project updates).
• Improve our website and marketing efforts.
• Comply with applicable laws and regulations.

We rely on your consent (where required) or our legitimate interest in running our business as the legal bases for processing. We do not sell your personal information to third parties.

We share personal information only in limited circumstances:

• Service providers — third-party tools we use to operate our business (e.g., email delivery, CRM, analytics). They process data only as instructed by us.
• Legal obligations — when required by law, regulation, or court order.
• Business transfers — in connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction.

Our website may use cookies and similar tracking technologies to understand how visitors interact with the site. You can disable cookies in your browser settings, though some site features may be affected.

We may use analytics services (such as Google Analytics or a privacy-focused alternative). These services collect usage data in aggregate and are subject to their own privacy policies.

We retain personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are generally retained for up to two years unless we enter into a business relationship with you, in which case records are retained for the duration of that relationship plus applicable statutory periods.

Depending on where you reside, you may have the following rights under applicable privacy legislation (including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial equivalents):

• Access to the personal information we hold about you.
• Correction of inaccurate information.
• Withdrawal of consent (where consent is the legal basis).
• Deletion of your data, subject to legal retention requirements.

To exercise any of these rights, email us at hello@deepwavetech.io. We will respond within 30 days.

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party sites (including deepwavelearning.com). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: